Frequently asked questions
What is the return policy?
Customers in the European Union generally have a 14-day right of withdrawal after receiving their order, subject to legal exceptions. Please see our Return & Refund Policy for full details.
Can I return a product if I change my mind?
If you are a consumer in the European Union, you generally have a 14-day right of withdrawal, subject to legal exceptions. Products that are clearly personalized or made to your specifications may be excluded where the law allows it. Please see our Return & Refund Policy for more information.
When will I get my order?
Orders are made and shipped after purchase. Delivery times vary depending on your location and the shipping method selected at checkout. You will receive an email with tracking information when your order has been shipped.
Where are your products made?
Our products are printed in Lithuania. The country of manufacture is also displayed on each product page, so you can check where your specific product is made before placing your order. Products are made to order and shipped directly to you.
How much does shipping cost?
Shipping costs depend on your location, the products in your order, and the shipping method selected. The applicable shipping cost will be shown at checkout before you complete your purchase.
If none of these answers address your question, please don't hesitate to contact us through our Discord server or via the contact form.
We will generally get back to you within a few hours.